Privacy Policy

GLC Zone Private Limited ("GLC Zone", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our platform at glczone.in and the GLC Zone mobile app.

This policy complies with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and DPDP Rules, 2025.

Information We Collect

  • Account Data: Name, mobile number, email address, username
  • KYC Data: Aadhaar number (masked), PAN number — only for withdrawal verification
  • Address Data: Delivery address, city, state, pincode
  • Order Data: Products ordered, quantities, prices, order status
  • Device Data: Device model, OS version, FCM push token

How We Use Your Information

  • To create and manage your account
  • To process and fulfil your orders
  • To send order updates via push notifications, SMS, and email
  • To verify your identity through KYC before enabling withdrawals
  • To calculate and credit Loyalty Points on eligible purchases
  • To detect and prevent fraud
  • To comply with legal obligations under Indian law

Information Sharing

We do not sell your personal data. We share information only with delivery partners (for order fulfilment), Cashfree Payments (payment processing), Cashfree Secure ID (KYC verification), Google Firebase (push notifications and OTP), and legal authorities when required by law.

Your Rights (DPDP Act 2023)

  • Right to Access: Request a summary of data we hold about you
  • Right to Correction and Erasure: Request correction or deletion of your data
  • Right to Withdraw Consent: Delete your account at any time
  • Right to Grievance Redressal: Contact our Grievance Officer

Data Security

We use SSL/TLS encryption, encrypted password storage, and secure servers hosted in India (Mumbai). We conduct regular security audits and maintain strict access controls.

Data Breach Notification

In case of a data breach, we will notify the Data Protection Board of India and affected users within the timelines prescribed under DPDP Rules, 2025.

Children's Privacy

Our platform is intended for users 18 years and above. We do not knowingly collect data from minors. If you believe a minor has registered, contact us immediately.

Grievance Officer

Name: Bishwajeet Dey
Designation: Founder and CEO, GLC Zone Private Limited
Email: bdey@glczone.in
Response Time: Within 30 days

Contact Us

GLC Zone Private Limited
CIN: U68100BR2025PTC077112
Kishanganj, Bihar — 855107, India
Email: bdey@glczone.in
Website: glczone.in

Last updated: August 2026 | Version 2.0